Entry Level Roles

We would love to hear from you if you are interested in an entry-level role at our company!

Account Executive (Government)

Position Summary: Veoci is seeking B2B Account Executives with 3 years of experience in Government SaaS solutions. Responsibilities: Manage the sales cycle, from lead to negotiation, and closing. Identify and generate new business opportunities. Collaborate with Pre-Sales, Sales Enablement, Marketing and Sales Development. Follow up with our major channel from warm leads, webinars and referrals. Conduct introductory product demonstrations and presentations. Document activities and outcomes. Contribute to ongoing product improvements. Travel: Up to 2-5 days of travel per month for industry trade shows, customer meetings, and company events. Required Qualifications: 3+ years in Government, SaaS Sales. Veoci is a technical sale - must be VERY comfortable with technology. Education: Bachelor’s degree Physical Requirements & Compensation: This role can be 100% remote, or you can work from our New Haven headquarters. The total compensation for this role includes a base salary between $60,000 and $90,000, plus uncapped incentive compensation based on achieving and exceeding sales quotas.

Sales Development Representative (Healthcare)

Title: Sales Development Representative Type: Full Time Location: Onsite in New Haven, CT - HQ Compensation Range: $45,000 - $65,000 About Veoci: Veoci is a leading SaaS platform that helps hospitals, healthcare systems, and public health organizations manage critical operations, emergency response, business continuity, and compliance in real-time. Our solutions help healthcare organizations meet regulatory and accreditation standards (e.g., The Joint Commission and other frameworks), digitize complex workflows, and modernize public health processes. Hospitals and public health agencies trust Veoci to replace siloed, manual processes with centralized, collaborative, and data-driven systems. Our customers span healthcare systems and public health departments, with budgets that start in the hundreds of millions and extend into the multi-billions. Veoci enables these organizations to achieve resilience, compliance, and better outcomes for the communities they serve. Position Summary: The Healthcare SDR is a critical entry point in Veoci’s sales process, responsible for generating and qualifying leads within the healthcare and public health vertical. This role requires a mix of prospecting discipline, healthcare industry awareness, and comfort with SaaS platforms. As an SDR, you will be the first contact with hospital emergency managers, environment of care, business continuity leaders, compliance officers, epidemiologists, and executives. You’ll tailor your communication to multiple levels of the organization that are both pain-point rich and compliance-driven, where a digital solution can bring measurable value. — from individual contributors to VPs — ensuring prospects understand how Veoci can support their mission. You’ll be part of a focused team dedicated to expanding Veoci’s footprint in healthcare, working closely with Account Executives to open doors and create pipeline in one of our most strategic verticals. This position is best suited for candidates who bring: Strong prospecting and outreach skills. Knowledge of hospital or healthcare operations — roles, functions, and mission. Familiarity with Veoci’s product or a similar SaaS solution (workflow, compliance, or data-driven platforms). We aim for candidates with all three, but strong performers with two of three will be successful. Responsibilities: Lead Generation & Outreach: Run custom sales campaigns tailored to hospitals, health systems, and public health organizations. Execute high-volume outreach through cold calls, personalized emails, and LinkedIn messaging. Engage prospects from inbound sources, trade shows, webinars, and sales intelligence tools like SalesIntel, Mailsuite, and LinkedIn. Use AI for research and message development to improve personalization and outreach effectiveness. Lead Qualification: Apply BANT (Budget, Authority, Need, Timeline) to evaluate prospects. Schedule discovery calls and product demonstrations with AEs. Work closely with Pre-Sales to ensure demos are appropriately positioned and tailored to each prospect’s needs. Nurture long-term prospects, particularly within large hospital systems and public health agencies. Healthcare & Public Health Focus: Identify and engage with Emergency Managers, Business Continuity Directors, Compliance Officers, Epidemiologists, and VPs. Articulate how Veoci supports compliance and accreditation efforts (e.g., Joint Commission and other regulatory frameworks). Demonstrate how Veoci enables public health teams to digitize workflows, improve data use, and respond more efficiently. Position Veoci as a trusted partner capable of scaling across organizations with budgets ranging from the hundreds of millions to the multi-billions. Collaboration & Growth: Partner closely with AEs in the Healthcare Vertical to strategize outreach campaigns. Share market intelligence from prospect conversations to refine messaging and campaigns. Contribute ideas to improve Veoci’s sales playbooks and prospecting systems. CRM & Reporting: Maintain accurate prospect data in Veoci’s custom CRM, which incorporates outreach cadences, list development, opportunity workflow, and customer journey tracking. Track activity, outreach effectiveness, and conversion metrics. Qualifications: Bachelor’s Degree or equivalent experience. Required: Strong communication and prospecting skills; comfortable engaging with contacts from IC to VP levels. Preferred: Prior experience selling into hospitals, hospital systems, or public health agencies. Knowledge of emergency management, business continuity, regulatory compliance, or public health processes. Experience with SaaS platforms in healthcare, compliance, or workflow automation. Proficiency with CRM systems, sales intelligence tools (SalesIntel, Mailsuite, LinkedIn), and AI-powered research/messaging tools. Organized and detail-oriented; able to manage multiple outreach campaigns simultaneously Resilience, adaptability, and a goal-driven mindset. Physical Requirements & Compensation: This role is entirely onsite at our New Haven headquarters. Expect 2-5 days of quarterly travel for trade shows, customer meetings, and company events. The total compensation for this role includes a base salary between $45,000 and $65,000, plus performance-based bonuses and benefits (potential OTE for this role is $70,000 - $100,000). Total compensation will vary based on qualifications, skill level, competencies, and work location. Benefits: One of Veoci's core priorities is enabling our employees to build great lives and careers, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package. Workplace flexibility in a positive and inclusive environment. Opportunities for professional growth and development. Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications, and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

HR Coordinator

Position Summary The HR Coordinator provides administrative and operational support across a variety of human resources functions. This role helps ensure HR processes run smoothly, supports employees and managers with day-to-day questions, and maintains compliance with company policies and applicable laws. The HR Coordinator is often the first point of contact for employees on HR matters and plays a critical role in supporting the employee lifecycle. Responsibilities Coordinate new hire paperwork, background checks, and system setup. Schedule and support new hire orientation. Assist with offboarding logistics including exit paperwork. Maintain accurate employee records in the HRIS and personnel files. Assist with benefits enrollment, changes, and employee inquiries. Prepare employment verifications and HR-related correspondence. Support compliance reporting (EEO, ACA, state/local requirements). Post jobs, schedule interviews, and coordinate candidate communications. Assist with tracking recruiting metrics and applicant flow. Support performance review processes, engagement surveys, and policy updates. Assist in planning HR events such as training sessions, wellness initiatives, and recognition programs. Perform additional HR related responsibilities as needed. Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field preferred. 1–2 years of HR experience or equivalent administrative experience; internship or entry-level HR exposure acceptable. Ability to maintain confidentiality and handle sensitive information appropriately.Familiarity with HR systems and Microsoft Office Suite. Strong organizational skills with high attention to detail. Excellent interpersonal and communication skills; able to interact with employees at all levels. Preferred Skills Customer service mindset with a helpful, approachable style. Team player who can also work independently. Strong follow-through and accountability. Problem-solving and resourcefulness.

Account Executive (Healthcare)

Position Summary: Veoci is seeking B2B Account Executives with 3 years of experience in Healthcare SaaS solutions. Responsibilities: Manage the sales cycle, from lead to negotiation, and closing. Identify and generate new business opportunities. Collaborate with Pre-Sales, Sales Enablement, Marketing and Sales Development. Follow up with our major channel from warm leads, webinars and referrals. Conduct introductory product demonstrations and presentations. Document activities and outcomes. Contribute to ongoing product improvements. Travel: Up to 2-5 days of travel per month for industry trade shows, customer meetings, and company events. Required Qualifications: 3+ years in Healthcare, SaaS Sales. Veoci is a technical sale - must be VERY comfortable with technology. Education: Bachelor’s degree Physical Requirements & Compensation This role can be 100% remote, or you can work from our New Haven headquarters. The total compensation for this role includes a base salary between $60,000 and $90,000, plus uncapped incentive compensation based on achieving and exceeding sales quotas.

Account Executive (Higher Education)

Position Summary: Veoci is seeking B2B Account Executives with 3 years of experience in Higher Education SaaS solutions. Responsibilities: Manage the sales cycle, from lead to negotiation, and closing. Identify and generate new business opportunities. Collaborate with Pre-Sales, Sales Enablement, Marketing and Sales Development. Follow up with our major channel from warm leads, webinars and referrals. Conduct introductory product demonstrations and presentations. Document activities and outcomes. Contribute to ongoing product improvements. Travel: Up to 2-5 days of travel per month for industry trade shows, customer meetings, and company events. Required Qualifications: 3+ years in Higher Education, SaaS Sales. Veoci is a technical sale - must be VERY comfortable with technology. Education: Bachelor’s degree. Physical Requirements & Compensation: This role can be 100% remote, or you can work from our New Haven headquarters. The total compensation for this role includes a base salary between $60,000 and $90,000, plus uncapped incentive compensation based on achieving and exceeding sales quotas.

Product Manager (Higher Education)

Job Information Title: Product Manager Vertical: Higher Education Type: Full-time Location: Onsite in New Haven, CT or Remote Compensation Range: $100,000 - $160,000 About Veoci Veoci Inc. is a SaaS company that develops and sells solutions for Emergency Management and Business Continuity Planning, as well as specialized software. Through rapid development, depth of knowledge, innovative thinking, and commitment to diversity, we help save time, money, and lives. Veoci’s platform is designed for developing applications, from simple approval forms, to coordinated response plans, to highly complex continuity management programs –anything is possible with Veoci. We offer the most straightforward, easy to use platform for you and your teams, and we know what it takes to ensure your applications never stop running. Veoci, a leader in collaboration, continuity, and response software, is a dynamic and growing company committed to providing exceptional service to our clients. We pride ourselves on fostering a positive and inclusive work environment where every employee can thrive and contribute to our success. Position Summary We are seeking a highly motivated and experienced Product Manager to join our team, focusing on SaaS solutions for Higher Education institutions. The ideal candidate will be responsible for leading the product design, feature specifications, client feedback incorporation, delivery milestones, and release schedule for our existing suite of products: Emergency Management, Environmental Health & Safety, Event Management, and Continuity of Operations. This role will also be instrumental in driving new product research and development (R&D) to expand our offerings into critical areas like Disaster Recovery, Risk Management, and Student & Faculty Safety. The successful candidate will possess a unique blend of strategic thinking and hands-on execution, capable of nurturing individual product growth while simultaneously defining and realizing the vision of a powerful, unified, enterprise-wide platform. This role requires a data-driven approach to managing SaaS product roadmaps, consistently striving to solve customer problems, optimize response times during crises, and ultimately support Higher Education institutions in achieving their strategic goals and maintaining their reputation. Responsibilities Develop and champion a compelling product vision and strategy for both individual product lines and the overarching enterprise platform. Lead the entire product lifecycle, from ideation and discovery to design, development, launch, and continuous improvement for assigned products. Conduct comprehensive market research, competitor analysis, and customer interviews to identify pain points, needs, and emerging opportunities within the Higher Education sector, translating these insights into actionable product requirements and specifications. Craft, maintain, and communicate product roadmaps, ensuring alignment with overall business objectives and stakeholder priorities. Collaborate closely with cross-functional teams, including engineering, design, marketing, sales, and customer success, to drive product development and achieve timely, high-quality releases. Define and track key performance indicators (KPIs) to measure product success and inform data-driven decisions for continuous product optimization and iteration. Gather and integrate client feedback throughout the product lifecycle, prioritizing and implementing improvements that enhance user experience and engagement. Drive research and development efforts for new products, exploring innovative solutions in Disaster Recovery, Risk Management, and Student & Faculty Safety. Serve as a subject matter expert and advocate for our products, educating internal teams and external stakeholders on product value and capabilities. Your Impact Assist Veoci with continued vertical and operational expansion by listening to and meeting the needs of current and potential clients. Assist the Higher Education industry with improved safety, security and operational needs; become an “Industry Best Practice” tool Lead by example setting the tone for a cohesive, employee and client focused culture celebrating everyone's diversity and unique skill sets. Provide succinct and clear updates and information in Product Management meetings Develop, monitor, drive, and report on multiple KPI standards. Provide guidance, facilitation, and oversight for team members to resolve issues. Qualifications Bachelor's degree in Business, Computer Science, Engineering, or a related field. 3+ years of progressive product management experience, preferably within a B2B SaaS environment. Demonstrated experience managing product roadmaps and delivering successful product launches. Strong understanding of the Higher Education landscape, its unique challenges, and the potential for technology to drive institutional success. Proven ability to translate business needs into technical requirements and specifications. Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence without direct authority. Data-driven mindset with proficiency in analyzing product performance metrics and using insights to guide decisions. Familiarity with Agile methodologies and their application in product development. Passion for solving complex problems and creating innovative solutions that make a tangible impact. Preferred Skills Bachelor’s degree or higher in a relevant field. Experience in product management roles specifically serving the Higher Education sector. Prior experience with Emergency Management, Environmental Health & Safety, Event Management, or Continuity of Operations software solutions. Demonstrated ability to drive new product innovation and R&D initiatives. Proficiency with product management tools. Experience with user research, A/B testing, and other experimentation techniques. Industry certifications such as AAAE, ACI, PMP. Physical Requirements & Compensation This role is 100% remote, but may require travel a few times a year for team/company meetings and or conference and training attendance. The wage range for this role is $100,000 - $160,000 plus benefits.Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits One of our core priorities at Veoci is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package. Workplace flexibility in a positive and inclusive environment. Opportunities for professional growth and development. Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Solutions Engineer

Job Information Title: Solutions Engineer Type: Full Time Location: Hybrid / Remote (New Haven, CT Preferred) Compensation Range: $70,000 - $95,000 About Veoci Veoci Inc. is a SaaS company that develops and sells solutions for Emergency Management and Business Continuity Planning, as well as specialized software. Through rapid development, depth of knowledge, innovative thinking, and commitment to diversity, we help save time, money, and lives. Veoci’s platform is designed for developing applications, from simple approval forms, to coordinated response plans, to highly complex continuity management programs –anything is possible with Veoci. We offer the most straightforward, easy to use platform for you and your teams, and we know what it takes to ensure your applications never stop running. Veoci, a leader in collaboration, continuity, and response software, is a dynamic and growing company committed to providing exceptional service to our clients. We pride ourselves on fostering a positive and inclusive work environment where every employee can thrive and contribute to our success. Position Summary As Veoci continues to expand, we are seeking a talented Solutions Engineer to join our team and support our solutions and customers. We are seeking a Solutions Engineer to join our team, responsible for configuring applications on the Veoci platform. Veoci is a robust, no-code application development platform that enables rapid creation of customized solutions. This role involves analyzing processes, understanding data flows and structures, and then digitizing them without the need for traditional coding. Solutions are built using Veoci’s intuitive point-and-click web interface. The ideal candidate will excel in collaborating with a diverse group of stakeholders, effectively listening to their needs, and translating those requirements into functional software solutions. Responsibilities Conducting client discovery calls to gather client requirements and feedback to refine and enhance the solutions. Configure and customize applications on the Veoci platform based on client requirements. Utilize the platform's no-code tools to develop solutions that meet specific business needs without the need for traditional coding. Work closely with clients and internal stakeholders to analyze business processes, identify inefficiencies and platform bugs, and propose digital solutions and enhancements (This includes providing Level 1 and Level 2 technical support to clients by responding to helpdesk calls and tickets). Translate complex business processes into streamlined digital workflows using the platform’s capabilities. Serve as the primary technical contact for clients during the solution design and implementation phases. Provide ongoing technical support and troubleshooting assistance to ensure client satisfaction and success. Collaborate with product managers, developers, and other technical teams to ensure that client requirements are accurately translated into functional solutions. Work with sales teams to provide technical insights during the pre-sales process, including demonstrations and client meetings. Create and maintain detailed documentation of configured solutions, including process flows, data structures, and user guides. Ensure all documentation is up-to-date and accessible to both clients and internal teams. Stay updated on the latest features and capabilities of the Veoci platform and other relevant tools. Continuously seek opportunities to improve solution offerings and client engagement processes. Conduct in person and virtual training sessions for clients and internal teams to ensure they are proficient in using the configured solutions. Perform thorough testing of configured applications to ensure they meet client requirements and function correctly. Identify and resolve any issues or bugs before deployment. Manage the end-to-end lifecycle of solution implementation projects, from requirements gathering to final deployment. Ensure that projects are delivered on time, within scope, and within budget. Implement changes and improvements based on client feedback and evolving business needs. Qualifications A bachelor’s degree in Business Management, Engineering, Computer Science or a related field is preferred. 2+ years of experience in a technical role, such as Solutions Engineer, Implementation Specialist, or similar. Preferred Skills Strong customer service orientation, with a commitment and passion to deliver high-quality solutions that meet client needs. Excellent verbal and written communication skills as well as presentation skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to present ideas in a clean, user-friendly way as well as work in a collaborative, fast-paced environment. Ability to work independently, as well as follow direction/instruction, as warranted Willingness and desire to continuously learn and stay up-to-date with emerging technologies and industry trends. Strong interpersonal skills with demonstrated ability to work collaboratively and cross-organizationally with a diverse team. Candidates familiar with SupportCentral at GE and its diversified companies are highly encouraged to apply. Proficiency in using no-code or low-code platforms such as Mendix, OutSystems, or similar tools. Strong understanding of data structures, workflows, and process automation. Familiarity and knowledge to develop in web technologies (HTML, CSS, JavaScript). Experience with API integrations and knowledge of web services (REST, SOAP). Proven ability to quickly learn all aspects of technical software products and configure/deploy based on client needs. Demonstrated ability to analyze business processes and translate/develop them into digital solutions. Strong analytical and problem-solving skills, with the ability to diagnose issues and find effective solutions. Ability to work under pressure and manage multiple projects simultaneously. Experience managing projects from conception through deployment, with a focus on meeting deadlines and staying within budget. Ability to understand and anticipate client requirements, and tailor solutions accordingly. Flexibility to adapt to changing project requirements and work environments. Physical Requirements & Compensation Veoci offers remote work flexibility and this role has the option to be remote or hybrid, with a strong preference for the candidate to be onsite 2-3 days a week in the New Haven, CT office. While this role has the option to be remote, it may require travel a few times a year for team/company meetings. The wage range for this role is $70,000 - $95,000 plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits One of our core priorities at Veoci is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package Workplace flexibility in a positive and inclusive environment Opportunities for professional growth and development Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Marketing Associate, Events

Position Summary The Event Coordinator will be a key member of the Marketing team, responsible for strategically planning, coordinating, and executing a wide range of events that advance the company’s brand and business objectives. This role will oversee the end-to-end production of conferences, trade shows, webinars, product launches, and other high-impact marketing initiatives. This role will be four days a week onsite in our New Haven, CT Headquarters. The ideal candidate brings strong project management capabilities, a creative and detail-oriented mindset, and proven experience delivering both virtual and in-person events that drive audience engagement, generate leads, and elevate brand visibility. Success in this role will require close collaboration with cross-functional teams to ensure every event aligns seamlessly with broader marketing strategies and goals. Responsibilities Plan, organize, and execute marketing events, including trade shows, conferences, product launches, webinars, and customer appreciation events. Collaborate with the marketing team to develop event strategies and ensure alignment with overall marketing and business objectives. Manage all aspects of event logistics, from budgeting and vendor selection to scheduling, promotion, and on-site coordination. Work with external vendors and partners to secure venues, event materials, and necessary resources for events. Develop and manage event timelines, ensuring all deadlines are met and event milestones are achieved. Oversee event promotion, including digital marketing campaigns, social media, email marketing, and website updates to maximize attendance and engagement. Coordinate and manage event registrations, including tracking participants, handling communications, and managing RSVP lists. Monitor event performance, gather feedback from participants, and provide post-event reports that analyze key metrics such as attendance, lead generation, and ROI. Work with internal teams (sales, PR, product, etc.) to ensure proper representation and messaging at events. Ensure that all events adhere to branding guidelines, deliver consistent messaging, and contribute to the company’s overall marketing strategy. Stay current on industry trends and emerging event technologies to continuously improve the company’s event strategy and execution. Qualifications Bachelor’s degree in Marketing, Communications, Hospitality, or a related field. Experience in event planning or marketing event management. Preferred Skills Proven track record of successfully planning, executing, and managing marketing events of various sizes and formats. Strong project management skills, with the ability to manage multiple events simultaneously and deliver them on time and within budget. Experience in digital marketing and using online platforms for event promotion (e.g., social media, email marketing, event registration software). Excellent communication, negotiation, and interpersonal skills to work with both internal and external stakeholders. Ability to work under pressure and handle the logistics of complex events. Strong organizational skills and attention to detail, with the ability to manage resources and timelines effectively. Creative problem-solving skills to manage unexpected challenges during event planning and execution. Certification in event planning or project management (e.g., CMP - Certified Meeting Professional) is a plus.

Product Manager (Government)

Product Manager (Enterprise)

Account Executive (Aviation)

Software Training Specialist

Job Information Type: Full-Time Title: Software Training Specialist Location: Remote or Hybrid in New Haven, CT - HQ Compensation Range: $60,000 - $70,000 About Veoci Veoci is a leading SaaS platform that empowers organizations to manage critical operations, emergency response, business continuity and team collaboration in real-time. With a proven track record of success across industries like aviation, healthcare, utilities, and government, we enable our clients to replace outdated, siloed processes with seamless digital solutions. Our platform is trusted by Fortune 500 companies, major airlines, leading universities, and municipalities to improve efficiency, enhance preparedness, and achieve operational resilience. At Veoci, you’ll be part of a dynamic and fast-growing team dedicated to solving real-world challenges with innovative technology. Our collaborative and inclusive culture encourages creativity, professional growth, and customer success. This is your opportunity to make an impact by helping organizations worldwide implement smarter, more effective systems for mission-critical operations. Position Summary We’re looking for an enthusiastic and people-focused Software Training Specialist to join our team and play a key role in helping our customers succeed with our SaaS platform. You’ll be responsible for delivering engaging, effective training to end users across a wide range of industries, ensuring they feel confident and empowered to use our software to its fullest potential. This is a highly collaborative role that sits at the intersection of customer experience, product knowledge, and education. If you love translating complex technology into accessible learning and enjoy working with people, this role is for you. Responsibilities Deliver engaging and effective virtual and in-person software training sessions to new and existing customers in both a virtual and in-person format. Develop and maintain training materials, including presentations, guides, video tutorials, and help articles. Adapt training courses and delivery styles to suit various audience sizes, technical abilities, and learning preferences. Customize training content to fit different user roles and industries. Manage the complete training system lifecycle, encompassing registration, scheduling, cancellations, rescheduling, automation, and train-the-trainer programs. Partner with Solutions, Product, and Sales teams to identify common knowledge gaps and proactively address them through training. Help refine the onboarding process by ensuring training is aligned with product updates and customer needs. Maintain up-to-date knowledge of our platform’s capabilities and enhancements. Track and report on training engagement, satisfaction, and effectiveness. Support internal enablement by training staff on new features or workflows. Contribute to continuous improvement of our training programs and resources. Qualifications Bachelor's Degree or equivalent education and experience. 2+ years of experience in software training, customer education, or a related role—ideally in a SaaS environment. Excellent communication and presentation skills, with the ability to make complex topics clear and engaging. Comfort with virtual training tools (Zoom, Teams, LMS platforms, etc.). Ability effectively manage time, work independently, multitask, and prioritize work appropriately Strong organizational skills and attention to detail. Passion for helping others learn and succeed. A team mindset and the ability to thrive in a fast-paced, evolving environment. Preferred Skills Familiarity with adult learning principles or instructional design. Background in technical writing, support, or customer success. Ability to present ideas in a clean, user-friendly way. Excellent time management skills and the ability to multitask and prioritize work. Physical Requirements & Compensation Veoci offers remote work flexibility with this role being required to be onsite 3-4 days per week with the option to work offsite other days. The Training Specialist will need to travel 50% of their time for client training sessions. The wage range for this role is $60,000 - $70,000 plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits One of our core priorities at Veoci is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package. Workplace flexibility in a positive and inclusive environment. Opportunities for professional growth and development. Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Entry-Level Sales Associate (SaaS)

Please note this role has an onsite working requirement in New Haven, CT. What You'll be Doing: As an Entry-Level Sales Associate, you’ll be on the front lines of growth. No boring cold-calls all day — you’ll be learning how to connect with prospects, tell the story of what we do, and help them see how our product can change their business. Be the first point of contact for potential customers (aka the friendly human behind the emails, calls, and LinkedIn messages). Learn to qualify leads and pass them along to our Account Execs like a pro. Work closely with marketing + sales teammates to launch campaigns, track results, and celebrate wins. Use tools like HubSpot/Salesforce/Outreach (don’t worry, we’ll train you) to keep things organized. Get coached on sales techniques, objection handling, and how to close deals. Most importantly: bring the energy, curiosity, and creativity that helps us stand out. What We’re Looking For You don’t need to have years of sales experience — just a willingness to learn, hustle, and grow. A natural communicator — whether it’s email, phone, or TikTok (ok, maybe not TikTok… unless? 👀). Comfortable talking to strangers and building quick connections. Curious about the SaaS / tech world and eager to understand how businesses run. Organized enough to juggle a lot of convos at once. Team player who loves sharing wins and memes with coworkers.