Entry Level Roles

We would love to hear from you if you are interested in an entry-level role at our company!

Account Executive (Government)

Position Summary: Veoci is seeking B2B Account Executives with 3 years of experience in Government SaaS solutions. Responsibilities: Manage the sales cycle, from lead to negotiation, and closing. Identify and generate new business opportunities. Collaborate with Pre-Sales, Sales Enablement, Marketing and Sales Development. Follow up with our major channel from warm leads, webinars and referrals. Conduct introductory product demonstrations and presentations. Document activities and outcomes. Contribute to ongoing product improvements. Travel: Up to 2-5 days of travel per month for industry trade shows, customer meetings, and company events. Required Qualifications: 3+ years in Government, SaaS Sales. Veoci is a technical sale - must be VERY comfortable with technology. Education: Bachelor’s degree Physical Requirements & Compensation: This role can be 100% remote, or you can work from our New Haven headquarters. The total compensation for this role includes a base salary between $60,000 and $90,000, plus uncapped incentive compensation based on achieving and exceeding sales quotas.

Account Executive (Healthcare)

Position Summary: Veoci is seeking B2B Account Executives with 3 years of experience in Healthcare SaaS solutions. Responsibilities: Manage the sales cycle, from lead to negotiation, and closing. Identify and generate new business opportunities. Collaborate with Pre-Sales, Sales Enablement, Marketing and Sales Development. Follow up with our major channel from warm leads, webinars and referrals. Conduct introductory product demonstrations and presentations. Document activities and outcomes. Contribute to ongoing product improvements. Travel: Up to 2-5 days of travel per month for industry trade shows, customer meetings, and company events. Required Qualifications: 3+ years in Healthcare, SaaS Sales. Veoci is a technical sale - must be VERY comfortable with technology. Education: Bachelor’s degree Physical Requirements & Compensation This role can be 100% remote, or you can work from our New Haven headquarters. The total compensation for this role includes a base salary between $60,000 and $90,000, plus uncapped incentive compensation based on achieving and exceeding sales quotas.

Account Executive (Higher Education)

Position Summary: Veoci is seeking B2B Account Executives with 3 years of experience in Higher Education SaaS solutions. Responsibilities: Manage the sales cycle, from lead to negotiation, and closing. Identify and generate new business opportunities. Collaborate with Pre-Sales, Sales Enablement, Marketing and Sales Development. Follow up with our major channel from warm leads, webinars and referrals. Conduct introductory product demonstrations and presentations. Document activities and outcomes. Contribute to ongoing product improvements. Travel: Up to 2-5 days of travel per month for industry trade shows, customer meetings, and company events. Required Qualifications: 3+ years in Higher Education, SaaS Sales. Veoci is a technical sale - must be VERY comfortable with technology. Education: Bachelor’s degree. Physical Requirements & Compensation: This role can be 100% remote, or you can work from our New Haven headquarters. The total compensation for this role includes a base salary between $60,000 and $90,000, plus uncapped incentive compensation based on achieving and exceeding sales quotas.

Product Manager (Higher Education)

Job Information Title: Product Manager Vertical: Higher Education Type: Full-time Location: Onsite in New Haven, CT or Remote Compensation Range: $100,000 - $160,000 About Veoci Veoci Inc. is a SaaS company that develops and sells solutions for Emergency Management and Business Continuity Planning, as well as specialized software. Through rapid development, depth of knowledge, innovative thinking, and commitment to diversity, we help save time, money, and lives. Veoci’s platform is designed for developing applications, from simple approval forms, to coordinated response plans, to highly complex continuity management programs –anything is possible with Veoci. We offer the most straightforward, easy to use platform for you and your teams, and we know what it takes to ensure your applications never stop running. Veoci, a leader in collaboration, continuity, and response software, is a dynamic and growing company committed to providing exceptional service to our clients. We pride ourselves on fostering a positive and inclusive work environment where every employee can thrive and contribute to our success. Position Summary We are seeking a highly motivated and experienced Product Manager to join our team, focusing on SaaS solutions for Higher Education institutions. The ideal candidate will be responsible for leading the product design, feature specifications, client feedback incorporation, delivery milestones, and release schedule for our existing suite of products: Emergency Management, Environmental Health & Safety, Event Management, and Continuity of Operations. This role will also be instrumental in driving new product research and development (R&D) to expand our offerings into critical areas like Disaster Recovery, Risk Management, and Student & Faculty Safety. The successful candidate will possess a unique blend of strategic thinking and hands-on execution, capable of nurturing individual product growth while simultaneously defining and realizing the vision of a powerful, unified, enterprise-wide platform. This role requires a data-driven approach to managing SaaS product roadmaps, consistently striving to solve customer problems, optimize response times during crises, and ultimately support Higher Education institutions in achieving their strategic goals and maintaining their reputation. Responsibilities Develop and champion a compelling product vision and strategy for both individual product lines and the overarching enterprise platform. Lead the entire product lifecycle, from ideation and discovery to design, development, launch, and continuous improvement for assigned products. Conduct comprehensive market research, competitor analysis, and customer interviews to identify pain points, needs, and emerging opportunities within the Higher Education sector, translating these insights into actionable product requirements and specifications. Craft, maintain, and communicate product roadmaps, ensuring alignment with overall business objectives and stakeholder priorities. Collaborate closely with cross-functional teams, including engineering, design, marketing, sales, and customer success, to drive product development and achieve timely, high-quality releases. Define and track key performance indicators (KPIs) to measure product success and inform data-driven decisions for continuous product optimization and iteration. Gather and integrate client feedback throughout the product lifecycle, prioritizing and implementing improvements that enhance user experience and engagement. Drive research and development efforts for new products, exploring innovative solutions in Disaster Recovery, Risk Management, and Student & Faculty Safety. Serve as a subject matter expert and advocate for our products, educating internal teams and external stakeholders on product value and capabilities. Your Impact Assist Veoci with continued vertical and operational expansion by listening to and meeting the needs of current and potential clients. Assist the Higher Education industry with improved safety, security and operational needs; become an “Industry Best Practice” tool Lead by example setting the tone for a cohesive, employee and client focused culture celebrating everyone's diversity and unique skill sets. Provide succinct and clear updates and information in Product Management meetings Develop, monitor, drive, and report on multiple KPI standards. Provide guidance, facilitation, and oversight for team members to resolve issues. Qualifications Bachelor's degree in Business, Computer Science, Engineering, or a related field. 3+ years of progressive product management experience, preferably within a B2B SaaS environment. Demonstrated experience managing product roadmaps and delivering successful product launches. Strong understanding of the Higher Education landscape, its unique challenges, and the potential for technology to drive institutional success. Proven ability to translate business needs into technical requirements and specifications. Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence without direct authority. Data-driven mindset with proficiency in analyzing product performance metrics and using insights to guide decisions. Familiarity with Agile methodologies and their application in product development. Passion for solving complex problems and creating innovative solutions that make a tangible impact. Preferred Skills Bachelor’s degree or higher in a relevant field. Experience in product management roles specifically serving the Higher Education sector. Prior experience with Emergency Management, Environmental Health & Safety, Event Management, or Continuity of Operations software solutions. Demonstrated ability to drive new product innovation and R&D initiatives. Proficiency with product management tools. Experience with user research, A/B testing, and other experimentation techniques. Industry certifications such as AAAE, ACI, PMP. Physical Requirements & Compensation This role is 100% remote, but may require travel a few times a year for team/company meetings and or conference and training attendance. The wage range for this role is $100,000 - $160,000 plus benefits.Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits One of our core priorities at Veoci is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package. Workplace flexibility in a positive and inclusive environment. Opportunities for professional growth and development. Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Solutions Engineer

Job Information Title: Solutions Engineer Type: Full Time Location: Hybrid / Remote (New Haven, CT Preferred) Compensation Range: $70,000 - $95,000 About Veoci Veoci Inc. is a SaaS company that develops and sells solutions for Emergency Management and Business Continuity Planning, as well as specialized software. Through rapid development, depth of knowledge, innovative thinking, and commitment to diversity, we help save time, money, and lives. Veoci’s platform is designed for developing applications, from simple approval forms, to coordinated response plans, to highly complex continuity management programs –anything is possible with Veoci. We offer the most straightforward, easy to use platform for you and your teams, and we know what it takes to ensure your applications never stop running. Veoci, a leader in collaboration, continuity, and response software, is a dynamic and growing company committed to providing exceptional service to our clients. We pride ourselves on fostering a positive and inclusive work environment where every employee can thrive and contribute to our success. Position Summary As Veoci continues to expand, we are seeking a talented Solutions Engineer to join our team and support our solutions and customers. We are seeking a Solutions Engineer to join our team, responsible for configuring applications on the Veoci platform. Veoci is a robust, no-code application development platform that enables rapid creation of customized solutions. This role involves analyzing processes, understanding data flows and structures, and then digitizing them without the need for traditional coding. Solutions are built using Veoci’s intuitive point-and-click web interface. The ideal candidate will excel in collaborating with a diverse group of stakeholders, effectively listening to their needs, and translating those requirements into functional software solutions. Responsibilities Conducting client discovery calls to gather client requirements and feedback to refine and enhance the solutions. Configure and customize applications on the Veoci platform based on client requirements. Utilize the platform's no-code tools to develop solutions that meet specific business needs without the need for traditional coding. Work closely with clients and internal stakeholders to analyze business processes, identify inefficiencies and platform bugs, and propose digital solutions and enhancements (This includes providing Level 1 and Level 2 technical support to clients by responding to helpdesk calls and tickets). Translate complex business processes into streamlined digital workflows using the platform’s capabilities. Serve as the primary technical contact for clients during the solution design and implementation phases. Provide ongoing technical support and troubleshooting assistance to ensure client satisfaction and success. Collaborate with product managers, developers, and other technical teams to ensure that client requirements are accurately translated into functional solutions. Work with sales teams to provide technical insights during the pre-sales process, including demonstrations and client meetings. Create and maintain detailed documentation of configured solutions, including process flows, data structures, and user guides. Ensure all documentation is up-to-date and accessible to both clients and internal teams. Stay updated on the latest features and capabilities of the Veoci platform and other relevant tools. Continuously seek opportunities to improve solution offerings and client engagement processes. Conduct in person and virtual training sessions for clients and internal teams to ensure they are proficient in using the configured solutions. Perform thorough testing of configured applications to ensure they meet client requirements and function correctly. Identify and resolve any issues or bugs before deployment. Manage the end-to-end lifecycle of solution implementation projects, from requirements gathering to final deployment. Ensure that projects are delivered on time, within scope, and within budget. Implement changes and improvements based on client feedback and evolving business needs. Qualifications A bachelor’s degree in Business Management, Engineering, Computer Science or a related field is preferred. 2+ years of experience in a technical role, such as Solutions Engineer, Implementation Specialist, or similar. Preferred Skills Strong customer service orientation, with a commitment and passion to deliver high-quality solutions that meet client needs. Excellent verbal and written communication skills as well as presentation skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to present ideas in a clean, user-friendly way as well as work in a collaborative, fast-paced environment. Ability to work independently, as well as follow direction/instruction, as warranted Willingness and desire to continuously learn and stay up-to-date with emerging technologies and industry trends. Strong interpersonal skills with demonstrated ability to work collaboratively and cross-organizationally with a diverse team. Candidates familiar with SupportCentral at GE and its diversified companies are highly encouraged to apply. Proficiency in using no-code or low-code platforms such as Mendix, OutSystems, or similar tools. Strong understanding of data structures, workflows, and process automation. Familiarity and knowledge to develop in web technologies (HTML, CSS, JavaScript). Experience with API integrations and knowledge of web services (REST, SOAP). Proven ability to quickly learn all aspects of technical software products and configure/deploy based on client needs. Demonstrated ability to analyze business processes and translate/develop them into digital solutions. Strong analytical and problem-solving skills, with the ability to diagnose issues and find effective solutions. Ability to work under pressure and manage multiple projects simultaneously. Experience managing projects from conception through deployment, with a focus on meeting deadlines and staying within budget. Ability to understand and anticipate client requirements, and tailor solutions accordingly. Flexibility to adapt to changing project requirements and work environments. Physical Requirements & Compensation Veoci offers remote work flexibility and this role has the option to be remote or hybrid, with a strong preference for the candidate to be onsite 2-3 days a week in the New Haven, CT office. While this role has the option to be remote, it may require travel a few times a year for team/company meetings. The wage range for this role is $70,000 - $95,000 plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits One of our core priorities at Veoci is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package Workplace flexibility in a positive and inclusive environment Opportunities for professional growth and development Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Product Manager (Government)

Product Manager (Enterprise)

Account Executive (Aviation)

Entry-Level Sales Associate (SaaS)

Please note this role has an onsite working requirement in New Haven, CT. What You'll be Doing: As an Entry-Level Sales Associate, you’ll be on the front lines of growth. No boring cold-calls all day — you’ll be learning how to connect with prospects, tell the story of what we do, and help them see how our product can change their business. Be the first point of contact for potential customers (aka the friendly human behind the emails, calls, and LinkedIn messages). Learn to qualify leads and pass them along to our Account Execs like a pro. Work closely with marketing + sales teammates to launch campaigns, track results, and celebrate wins. Use tools like HubSpot/Salesforce/Outreach (don’t worry, we’ll train you) to keep things organized. Get coached on sales techniques, objection handling, and how to close deals. Most importantly: bring the energy, curiosity, and creativity that helps us stand out. What We’re Looking For You don’t need to have years of sales experience — just a willingness to learn, hustle, and grow. A natural communicator — whether it’s email, phone, or TikTok (ok, maybe not TikTok… unless? 👀). Comfortable talking to strangers and building quick connections. Curious about the SaaS / tech world and eager to understand how businesses run. Organized enough to juggle a lot of convos at once. Team player who loves sharing wins and memes with coworkers.

Government - Emergency Management Sales

Veoci is seeking driven and results-oriented Account Executives to join our growing team, focusing on expanding our presence in the Government Emergency Management vertical. This role requires a motivated self-starter with a proven track record of success in outbound sales, business development, and relationship building. The ideal candidate will have at least 3 years of experience specifically in Emergency Management, Disaster Response, or Business Continuity (or a closely related field), or 5 years of experience delivering or selling technology solutions to Emergency Management or Government agencies. As a Sales Account Executive at Veoci, you’ll own the full sales cycle, acting as a hunter-closer to generate, qualify, and close new business opportunities. Your consultative approach will help medium-to-large organizations understand Veoci’s value in solving their operational and emergency management challenges.

Sales Development Representative (Healthcare)

Title: Sales Development Representative Type: Full Time Location: Remote/Hybrid Compensation Range: $45,000 - $65,000 About Veoci: Veoci is a leading SaaS platform that helps hospitals, healthcare systems, and public health organizations manage critical operations, emergency response, business continuity, and compliance in real-time. Our solutions help healthcare organizations meet regulatory and accreditation standards (e.g., The Joint Commission and other frameworks), digitize complex workflows, and modernize public health processes. Hospitals and public health agencies trust Veoci to replace siloed, manual processes with centralized, collaborative, and data-driven systems. Our customers span healthcare systems and public health departments, with budgets that start in the hundreds of millions and extend into the multi-billions. Veoci enables these organizations to achieve resilience, compliance, and better outcomes for the communities they serve. Position Summary: Veoci supports hospitals, health systems, and public health agencies operating under financial pressure, staffing constraints, and increasing operational risk. The Healthcare SDR is responsible for creating a qualified pipeline by opening conversations with leaders responsible for emergency preparedness, compliance readiness, operational continuity, and incident coordination. This role can be hybrid or fully remote and requires a high degree of self-direction, organization, and ownership. Success depends on disciplined execution, account-based thinking, and credible communication with regulated healthcare and public-sector buyers. Responsibilities: Generate a qualified pipeline within: - Hospital systems and Integrated Delivery Networks (IDNs) - Academic medical centers and regional hospitals - State and county public health departments Research and prioritize target accounts based on operational risk, compliance pressure, incident exposure, and funding or audit cycles Identify and engage multiple stakeholders per account, typically including: - Emergency Management & Preparedness leadership - Quality, Accreditation, and Compliance leaders - Facilities / Environment of Care leadership - IT Resilience / Business Continuity owners - Public Health preparedness or response coordinators Execute persona-specific outbound sequences tied to real healthcare and public health use cases, such as: - Incident response and coordination - Survey readiness and compliance evidence (CMS, Joint Commission, grant reviews) - Continuity planning, downtime, and disruption preparedness - Regional or multi-agency coordination, where applicable Qualify meetings based on use case, urgency, trigger, and a clear next step Maintain accurate and detailed account intelligence in CRM (stakeholders, pains, “why now,” buying context) Partner closely with Account Executives to support multi-threading, follow-up strategy, and clean handoffs What Success Looks Like - Consistent creation of qualified meetings that convert into an active pipeline - Meetings include the correct healthcare or public health persona and expand to additional stakeholders - Clear “why now” established early (compliance deadlines, incidents, audits, funding timelines) - Strong conversion from SDR-sourced meetings into next-stage sales activity Qualifications (required) - 1+ year of outbound prospecting experience (SDR/BDR or equivalent) - Strong written and verbal communication skills - Ability to run structured outreach and follow-up independently - Proven ability to manage time, priorities, and pipeline in a remote or hybrid environment - Comfort working in a performance-driven, metrics-based role Preferred - Experience selling into healthcare, public sector, or other compliance-driven industries - Experience with multi-stakeholder or account-based prospecting - Familiarity with hospital or public health operational environments Skills & Attributes - Highly self-directed and self-managed; able to prioritize without constant supervision - Clear, precise communicator who can earn credibility with operational leaders - Organized and disciplined in managing complex, multi-stakeholder accounts - Coachable and responsive to feedback - Motivated by outcomes and impact, not just activity volume Physical Requirements & Compensation This role may be fully remote or hybrid, depending on location. Travel up to to 2-5 days of travel per month for industry trade shows, customer meetings, and company events (15%). The total compensation for this role includes a base salary between $45,000 and $65,000, plus performance-based bonuses and benefits (potential OTE for this role is $70,000 - $100,000). Total compensation will vary based on qualifications, skill level, competencies, and work location. Strong performers have a clear path to Account Executive, Account Manager, or Healthcare Specialist roles. Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications, and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Certified Public Accountant

Position Summary We are seeking an experienced, hands-on Certified Public Accountant (CPA) to serve as a key member of our finance team, partnering closely with the CFO to ensure accurate financial reporting, compliance, and scalable financial operations. The ideal candidate brings a strong background in accounting principles, financial reporting, and compliance, along with a proactive mindset and a passion for excellence. This role will play a key part in maintaining accurate financial records, optimizing financial processes, and ensuring compliance with all relevant regulations. Responsibilities Prepare, review, and analyze financial statements in accordance with GAAP Manage month-end and year-end close processes, including journal entries, reconciliations, and reporting Oversee general ledger maintenance and ensure accuracy across all accounts Prepare and file federal, state, and local tax returns; ensure compliance with all tax regulations Support audits (internal and external) by preparing documentation and responding to auditor inquiries Collaborate with cross-functional teams to support budgeting, forecasting, and financial planning Assist with internal and external financial audits Ensure compliance with accounting standards and company policies Identify areas for process improvement and implement best practices in financial operations Stay up to date with changes in tax laws, accounting standards, and financial regulations Mentor junior accounting staff and contribute to team knowledge sharing Qualifications Active CPA license required Bachelor’s degree in Accounting, Finance, or a related field 5+ years of progressive accounting experience, preferably with exposure to both public accounting and industry Demonstrated experience in corporate accounting and financial reporting standards, primary focus on month-end close, general ledger, and GAAP compliance; tax experience is beneficial but not the primary emphasis of the role Experience with accounting software (e.g., QuickBooks, NetSuite, Sage Intacct, etc.) and strong expertise in spreadsheet analysis and reporting Preferred Skills Excellent analytical skills, attention to detail, and organizational abilities Strong written and verbal communication skills Ability to manage multiple priorities and meet deadlines Experience in the SaaS industry Familiarity with ERP systems or advanced Excel skills Exposure to compliance or audit processes Physical Requirements & Compensation Veoci offers remote work flexibility, with this role being required to work on site four days per week with the option to work off site on Fridays. The wage range for this role is $85,000 - $130,000 plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits One of our core priorities at Veoci is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package Workplace flexibility in a positive and inclusive environment Opportunities for professional growth and development Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Account Manager (Healthcare)

The Role We're seeking an experienced Healthcare Account Manager to own customer relationships, drive platform adoption, and build a thriving healthcare user community. This role combines healthcare domain expertise with technology advocacy and community leadership. You'll work with healthcare emergency managers, business continuity professionals, and safety officers to ensure they're getting maximum value from their investment - deepening engagement, coaching on new capabilities (including embedded AI), and facilitating peer learning across our healthcare customer base. This is not a reactive support role. It requires business ownership, strategic account thinking, and the ability to drive meaningful engagement at scale across a diverse healthcare portfolio. What You'll Do Maximize Customer Value Realization Own accountability for ensuring customers extract full value from their Veoci investment Conduct strategic business reviews demonstrating ROI and usage optimization Build deep stakeholder networks within customer organizations to ensure platform sustainability Proactively identify underutilized capabilities and coach customers on adoption Serve as primary advocate for healthcare customers within Veoci Champion Product Adoption Evangelize Veoci Intelligence (our embedded AI) and coach customers on practical use cases Help customers maximize value across emergency management, business continuity, and compliance workflows Address healthcare-specific concerns about new technologies (security, accuracy, regulatory compliance) Create enablement resources that scale beyond 1:1 interactions Build Healthcare Community Lead Healthcare User Group: organize webinars, regional events, peer learning sessions Develop training programs and best practice resources Manage Veoci Vitals Champion program - quarterly recognition of innovative platform implementations Promote Veoci Nest - our application sharing marketplace where customers exchange custom solutions Facilitate customer-to-customer knowledge sharing Represent Veoci at healthcare industry conferences Identify Growth Opportunities Recognize when customers should expand to additional products or use cases Generate qualified expansion opportunities for sales team Support contract renewals with demonstrated value documentation What You Bring Required 7+ years in healthcare emergency management, business continuity, hospital operations, or healthcare compliance Deep understanding of healthcare accreditation requirements (DNV, HFAP, Joint Commission) and CMS emergency preparedness regulations Experience managing multiple customer/client relationships simultaneously Strong presentation and facilitation skills (webinars, workshops, training) Comfortable with technology platforms and coaching others Self-directed; proven track record working remotely Strongly Preferred Hospital emergency management or business continuity planning background Experience with emergency management software platforms (WebEOC, Juvare, NC4, etc.) HICS, NIMS, or ICS framework knowledge Community building or user group facilitation experience CEM, CBCP, or related certifications Active healthcare emergency management professional network What Success Looks Like Customers actively using the platform and seeing measurable ROI Strong retention rates with deep stakeholder engagement across customer organizations Growing adoption of new capabilities including AI features Thriving user community with high participation Qualified expansion pipeline supporting revenue growth Physical Requirements & Compensation Remote position with 20-25% travel for customer visits, conferences, and team meetings Flexibility to manage your schedule while maintaining accountability Professional development support for conferences and certifications The total compensation for this role includes a base salary between $85,000-$110,000. It will vary based on qualifications, skill level, competencies, and work location. Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications, and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

Solutions Engineer - Aviation

About Veoci Veoci Inc. is a SaaS company that develops and sells software solutions for multiple worldwide industries. Our robust, no-code application enables creation of customized solutions and through rapid development, depth of knowledge, innovative thinking, and commitment to diversity, we help save time, money, and lives. We offer the most straightforward, easy to use platform for you and your teams, and we know what it takes to ensure your applications never stop running. Veoci, a leader in software, is a dynamic and growing company committed to providing exceptional service to our clients. We pride ourselves on fostering a positive and inclusive work environment where every employee can thrive and contribute to our success. Veoci’s Aviation team is proud to work with a large number of aviation industry companies around the world including airports, airlines and service providers. The Aviation team is focused on daily operational use of digitized solutions from curb to takeoff and everything in between. With a heavy focus on safety, security and regulatory compliance Veoci is often seen as the gold standard of Aviation operational software. Position Summary We are seeking a talented Solutions Engineer to join our Aviation team and support our solutions and customers. This role involves analyzing processes, understanding data flows and structures, and then digitizing them without the need for traditional coding. Solutions are built using Veoci’s intuitive point-and-click web interface. The ideal candidate will excel in collaborating with a diverse group of stakeholders, effectively listening to their needs, and translating those requirements into functional software solutions. Responsibilities Conducting client discovery calls to gather client requirements and feedback to refine and enhance the solutions Configure and customize applications on the Veoci platform based on client requirements Utilize the platform's no-code tools to develop solutions that meet specific business needs without the need for traditional coding Work closely with clients and internal stakeholders to analyze business processes, identify inefficiencies and platform bugs, and propose digital solutions and enhancements (this includes providing Level 1 and Level 2 technical support to clients by responding to helpdesk calls and tickets) Translate complex business processes into streamlined digital workflows using the platform’s capabilities Serve as the primary technical contact for clients during the solution design and implementation phases Provide ongoing technical support and troubleshooting assistance to ensure client satisfaction and success Collaborate with product managers, developers, and other technical teams to ensure that client requirements are accurately translated into functional solutions Work with the sales teams to provide technical insights during the pre-sales process, including demonstrations and client meetings Create and maintain detailed documentation of configured solutions, including process flows, data structures, and user guides Ensure all documentation is up-to-date and accessible to both clients and internal teams Stay updated on the latest features and capabilities of the Veoci platform and other relevant tools Continuously seek opportunities to improve solution offerings and client engagement processes Conduct in person and virtual training sessions for clients and internal teams to ensure they are proficient in using the configured solutions. Perform thorough testing of configured applications to ensure they meet client requirements and function correctly Identify and resolve any issues or bugs before deployment Working with a team to manage the end-to-end lifecycle of solution implementation projects, from requirements gathering to final deployment Ensure that projects are delivered on time, within scope, and within budget Implement changes and improvements based on client feedback and evolving business needs Ability to self innovate, think outside the box and take on pet projects Qualifications A bachelor’s degree in Business Management, Engineering, Computer Science or an Aviation field is preferred 4+ years of total combined experience between working experience in a technical role, such as Solutions Engineer or similar and practical aviation experience working for an airport operator. Some aviation experience is required Preferred Skills Experience working with the Veoci platform or other SaaS operational software Industry certifications from AAAE or ACI such as ACE, CM or AAE Demonstrable understanding of Federal Aviation Regulations and Transportation Security Regulations Strong customer service orientation, with a commitment and passion to deliver high-quality solutions that meet client needs Excellent verbal and written communication skills as well as presentation skills, with the ability to explain technical concepts to non-technical stakeholders Ability to present ideas in a clean, user-friendly way as well as work in a collaborative, fast-paced environment Ability to work independently, as well as follow direction/instruction, as warranted Willingness and desire to continuously learn and stay up-to-date with emerging technologies and industry trends Strong interpersonal skills with demonstrated ability to work collaboratively and cross-organizationally with a diverse team Proven ability to quickly learn all aspects of technical software products and configure/deploy based on client needs Demonstrated ability to analyze business processes and translate/develop them into digital solutions Strong analytical and problem-solving skills, with the ability to diagnose issues and find effective solutions Ability to work under pressure and manage multiple projects simultaneously Ability to understand and anticipate client requirements, and tailor solutions accordingly Flexibility to adapt to changing project requirements and work environments Physical Requirements & Compensation Veoci offers remote work flexibility and this role has the option to be remote or hybrid. While this role has the option to be remote, it may require travel a few times a year for team/company meetings. The wage range for this role is $70,000 - $95,000 plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Benefits One of our core priorities at Veoci is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. Competitive salary and comprehensive benefits package, including health insurance and access to additional medical services. Paid time off, including parental leave and a competitive PTO package. Workplace flexibility in a positive and inclusive environment. Opportunities for professional growth and development. Veoci is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Veoci will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Veoci has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.